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Returning

Posted to Customer Questions by Kirsty Jones on Friday 23 July 2010
Rebecca Morton wrote in to say:
I made a fairly large order recently and it arrived promptly and in good order, however there are some items i don't need any more - not quite the right colour - so i'd like to know how to return or exchange them.

Thanks

Rebecca
(order#: INV55027)

Dear Rebecca,

 

If you would like to pop us am email with your order reference number W1.... so we can note a return on the order, then just pop the items back to the address at the top of the invoice with a note stating who you are and whether you would like a refund or exchange, and we will get either sorted once the parcel arrives back.

 

Regards

Kirsty

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